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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal shipping options - free pickup

    Asked by artsustudios on August 03, 2014 at 08:28 PM
    1. yes, I added the shipping method because that's only way I could control shipping method as I need. What I need, simply separate shipping set up for local customers and long distance customers. I cannot charge shipping fee for my neighbors or pick up. It's not fair for them. But shipping option you have, only weight or amount. What my option? If there is no option/solution for me, I have to give up to use the page because it's very important to my business. 
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    JotForm Support

    Answered by ashwin_d on August 04, 2014 at 01:41 AM

    Hello artsustudios,

    I did check your form and I found that you have already added the "Shipping" as a product and enabled the special pricing for different delivery options:

    This seems to be also a correct way of adding shipping fee in your form. Please be noted that if "PickUp" is free, you need to simply change the special pricing for PickUp to "0".

    There is another way to to achieve your requirement where  you can add the drop down question for your product and deliveries. You can then add "Form Calculation" widget to calculate the total amount and then add pass on the amount to PayPal but in this case you will not be able to use coupon code. Do get back to us if your are okay to not use the coupon code feature and I will be happy to create a demo for you.

    We will wait for your response.

    Thank you!

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    Answered by lethe1977 on July 20, 2016 at 03:21 PM

    Hi. Could you explain this in more detail? I would like to do something similar: give users the option to choose free collection from 2 different locations in addition to post delivery.
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    JotForm Support

    Answered by david on July 20, 2016 at 04:36 PM

    @lethe1977 Since this thread is quite old, I have moved your request to a thread of its own.  I will address your request in the following thread shortly:

    http://www.jotform.com/answers/887154