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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Why the form failed when use paypal pro (CC option)?

    Asked by hansharyadi on August 04, 2014 at 09:45 AM

    Hi, I passed Paypal integration test.

    But the problem is when I choose Credit Card option not Paypal (Paypal Pro form), It didn't work. What's happen?

     

    Page URL:
    http://www.jotform.com//?formID=42153604164952

    Screenshot
    problem credit card paypall pro payment
  • Profile Image
    JotForm Support

    Answered by Welvin on August 04, 2014 at 11:01 AM

    Hi,

    Paypal Pro is only available for Paypal accounts created in US, UK and Canada. You are from Indonesia which is currently not supported by Paypal Pro.

    I would suggest to use the Paypal Standard instead:

    Your customers/users will be redirected to the Paypal Payment page after submitting to the form. From there, they should still be able to pay using Credit Card if they don't have a Paypal Account.

    Thank you!