Why the form failed when use paypal pro (CC option)?

  • hansharyadi
    Asked on August 4, 2014 at 9:45 AM

    Hi, I passed Paypal integration test.

    But the problem is when I choose Credit Card option not Paypal (Paypal Pro form), It didn't work. What's happen?

     

    Jotform Thread 411611 Screenshot
    Page URL: http://www.jotform.com//?formID=42153604164952
  • Welvin Support Team Lead
    Replied on August 4, 2014 at 11:01 AM

    Hi,

    Paypal Pro is only available for Paypal accounts created in US, UK and Canada. You are from Indonesia which is currently not supported by Paypal Pro.

    I would suggest to use the Paypal Standard instead:

    Why the form failed when use paypal pro (CC option)? Image 1 Screenshot 20

    Your customers/users will be redirected to the Paypal Payment page after submitting to the form. From there, they should still be able to pay using Credit Card if they don't have a Paypal Account.

    Thank you!