What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need to tweak a photo upload form

    Asked by Glenn Ivie on August 04, 2014 at 10:23 AM

    I am using your photo upload form on my website but need to make the email field mandatory before the customer can upload a photo. Many are uploading just the image and then I have no way to follow up with their proof.

    Page URL:
    http://www.yourphototopainting.com/pages/frontpage

    photo upload form photo upload mandatory then
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 04, 2014 at 11:34 AM

    I checked your form and I can see you are already using " required " for the field which is the recommendation for a resolution to this problem. 

    Are you not receiving the email field data to follow up with then? Is this still an issue on your end?

     

  • Profile Image

    Answered by gaivie on August 04, 2014 at 11:41 AM
    I figured out how to change it to 'required' after submitting my question. Thanks.
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 04, 2014 at 11:50 AM

    Awesome! Thanks for letting us know and glad to know you were able to get this all sorted out.