What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change my username without losing my saved forms and reports?

    Asked by ccorreia on August 29, 2011 at 05:01 PM

    Want to change my username.  How can I do that without losing my previously saved data?

    Page URL:
    https://wes-scusd-ca.schoolloop.com/cms/page_view?d=x&amp;piid=&amp;vp<br/>id=1314532954206&amp;group_id=1314533835265&amp;no_controls=t

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    JotForm Support

    Answered by NeilVicente on August 29, 2011 at 05:36 PM

    Hi,

    We can have your username changed for you. Just give us the new username that you want. I will then submit a ticket for this username change request.

    We'll await your response. Thank you!


    Neil

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    Answered by ccorreia on August 29, 2011 at 06:12 PM

    Hello,

     

    Please change the username to westwood, please.  Thanks!!

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    JotForm Support

    Answered by NeilVicente on August 29, 2011 at 06:15 PM

    Sorry but that username is already taken. Please choose another one that's not too plain or common.

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    Answered by ccorreia on August 29, 2011 at 06:18 PM

    Ok, how about westwood123

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    JotForm Support

    Answered by NeilVicente on August 29, 2011 at 06:20 PM

    Now, that one's available. I have referred your request to our Tier 2 support. You will be notified once the change is completed.


    Neil

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    Answered by ccorreia on August 29, 2011 at 06:36 PM

    thank you

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    Answered by nikiss88 on August 30, 2011 at 01:02 AM

    can you change mine too? it wud be great if you cud! id like mine to be FashHub instead. thanks!

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    Answered by allanftd on August 30, 2011 at 01:19 AM

    @nikiss88:

    Please refer to the thread you opened for future updates regarding your request.

    http://www.jotform.com/answers/41221-change-username?entrymessage=10732640770

    Thank you for your cooperation.

    JOTFORM SUPPORT

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    Answered by ccorreia on September 01, 2011 at 05:01 PM

    Hi there,

     

    How long does it take to complete?  Thanks.

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    JotForm Support

    Answered by NeilVicente on September 01, 2011 at 05:06 PM

    @ccorreia

    It usually takes a few days or less than a week, depending on our Tier 2 support's availability. Like what I said, you will be notified once it's finished.

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    JotForm Founder

    Answered by aytekin on September 03, 2011 at 03:42 PM

    Your username is now changed. Please make sure to delete all of jotform.com cookies from your browser and log-out of it before re-logging.