What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I would like to downgrade to basic?

    Asked by naftalikarp on August 04, 2014 at 12:17 PM
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    JotForm Support

    Answered by EltonCris on August 04, 2014 at 12:56 PM

    Hi,

    Good day!

    I just check your subscription and it has already been cancelled. With this, you will not be charged again with Jotform.

    Feel free to resubscribe anytime you wish. Have a great day!

    Regards!

  • Profile Image

    Answered by naftalikarp on August 04, 2014 at 12:57 PM

    Thank you will i still be on the basic

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    JotForm Support

    Answered by EltonCris on August 04, 2014 at 01:49 PM

    Yes, your account is now on the basic plan. Kindly logout to view the changes. :)

    Thanks!