Form is emailing Personal References

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    Asked on June 23, 2022 at 01:04 PM

    Greetings -

    We have built an application that includes a section for Personal References. When applicants submit their application it is sending it to their personal references. I do not see that as a feature and I am trying to figure out how to turn it off.

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    Answered on June 23, 2022 at 03:08 PM

    Hello Aprille,

    Thanks for reaching out to Jotform Support. Just want to confirm, When applicants submit the application it sends an email to the applicants as well for there personal and you don't want it to get sent. Am I correct? If so, you can simply delete the autoresponder email in your form. We also have a guide about How to Delete Notifications/Autoresponder that you can check out.

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? If you can share the link to your form, I can check it out and help you with a solution.

    Once we hear back from you, we'll be able to move forward with a solution.