What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Bug - Quantity Gift Registry Widget shows up with empty fields in chromeAsked by Famcon on August 04, 2014 at 03:22 PM
My form is embedded into my website and is not performing the way it should in Google Chrome. The fields where the workshop sessions should be listed are not loading. Also in Firefox the conditions are not working. In stead of the fields only showing up when certain values are selected they are always showing.
Here is the URL to our website where the form is embedded.
Thanks in advance for your help.
sessions selected www thanks
Okay I see what you mean by this. You are referring to the problem involving your some fields that are working in Firefox and not in Chrome. I tested this and I can confirm that there is indeed some sort of issue here and I found it is affecting the Quantity Gift Registry Widget the most.
At first I thought it was your conditions, but after further troubleshooting I found that was not related to the cause. I think this is actually an obvious bug in the widget itself so I have sent this over to our developers to get it checked and fixed asap!
Screenshot for Comparison of your Form in FireFox and Chrome:
- A test form with removed conditions of your form showed the same issue.
Thank you for your patience.
We've updated the widget to fix this error - your fields should now load correctly.
Kindly test your form and let us know.