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    Bug - Quantity Gift Registry Widget shows up with empty fields in chrome

    Asked by Famcon on August 04, 2014 at 03:22 PM

    My form is embedded into my website and is not performing the way it should in Google Chrome.  The fields where the workshop sessions should be listed are not loading.  Also in Firefox the conditions are not working.  In stead of the fields only showing up when certain values are selected they are always showing.

    Here is the URL to our website where the form is embedded. 

    http://www.familyconnectionsc.org/scds-conference-registration-form.html

     

     

    Thanks in advance for your help.

    Page URL:
    http://www.familyconnectionsc.org/scds-conference-registration-form.ht<br/>ml

    sessions selected www thanks
  • Profile Image
    JotForm Support

    Answered by KadeJM on August 04, 2014 at 05:08 PM

    Okay I see what you mean by this. You are referring to the problem involving your some fields that are working in Firefox and not in Chrome. I tested this and I can confirm that there is indeed some sort of issue here and I found it is affecting the Quantity Gift Registry Widget the most. 

    At first I thought it was your conditions, but after further troubleshooting I found that was not related to the cause. I think this is actually an obvious bug in the widget itself so I have sent this over to our developers to get it checked and fixed asap!

    Screenshot for Comparison of your Form in FireFox and Chrome:

     

    - A test form with removed conditions of your form showed the same issue.

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    JotForm Support

    Answered by TitusN on August 29, 2014 at 03:34 AM

    Hello, 

    Thank you for your patience. 

    We've updated the widget to fix this error - your fields should now load correctly. 

    Kindly test your form and let us know.