What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do my forms fail to work on my iPhone or iPad?

    Asked by EventDnD on August 04, 2014 at 06:33 PM

    I have created a form, embedded it in my webpage, but it only works on my desktop computer. When viewed with my iPad and iPhone, it does not show the entire form (not surprising) but it does not allow scrolling to fill out the form, and push the "submit" button. Please help me.

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    JotForm Support

    Answered by Kiran on August 04, 2014 at 07:06 PM

    I understand that the forms are viewed normally and not on mobile devices. To fix this issue, we can add a widget called Mobile Responsive widget to your forms. This enables the the form to become responsive on mobile devices also.

    This should resolve the issue. Please get back to us if you need further assistance. We are happy to assist you.