What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to setup the URL of my Custom Domain with JotForm

    Asked by iParadigms on August 04, 2014 at 06:50 PM

    I have a Jotform Pro account, so my URLs are http://form.jotformpro.com/form/1234567890 or http://www.jotformpro.com/form/1234567890. Would I still use custom.jotform2.com as the URL to point to or should I point it to http://form.jotformpro.com. Using my form number in the URL custom2 domain does not work.

    Wi



    This is a re-post of a comment on How to use Custom Domains with Jotform

    JotForm domain cusotm domain
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    JotForm Support

    Answered by jonathan on August 04, 2014 at 07:25 PM

    Hi,

    Yes. You will still use custom.jotform2.com as the CNAME record as mentioned in the user guide -How-to-use-Custom-Domains-with-Jotform

     If successfully done, your form custom domain URL should be in this format

    http://forms.my-company-domain.com/form/1234567890

    Can you please share to us the URL of your custom domain so we can test also.

    Please inform us if still not resolved.

    Thanks.

     

     

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    Answered by ELS_PHILS on September 14, 2016 at 02:10 AM

    sir there's no easy way to change my domain because this is urgent... my boss want to change it by LGFB-ELS-PI-INQUIRYFORM... and i dont have any idea of DNS 
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    JotForm Support

    Answered by jonathan on September 14, 2016 at 03:16 AM

    @ELS_PHILS

    We will resolve your issue here https://www.jotform.com/answers/931730

     

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    Answered by maikon on October 21, 2016 at 07:02 PM

    Olá,

     

    Eu estou com o mesmo problema. meu link é https://forms.maikon.biz/form/52168864387974 

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    JotForm Support

    Answered by jonathan on October 21, 2016 at 08:36 PM

    @maikon

    We will resolve your issue here https://www.jotform.com/answers/968506