My Form is gone!

  • rockersdive
    Asked on August 4, 2014 at 9:30 PM

    My Form is GONE! please recover this asap

     

    When i login my forms are all missing and one is used DAILY, now my page has nothing!

     

    this is the code block in my webpage 

    <script type="text/javascript" src="//form.jotform.us/jsform/30277662283154"></script>

  • Jeanette JotForm Support
    Replied on August 4, 2014 at 11:49 PM

    The problem is that your account shows an OVERLIMIT status, because it went over the monthly Premium upload limit which is 10GB

    My Form is gone! Image 1 Screenshot 20

    To resolve the problem, please download a copy of all of your files and data, and then delete the submission to free space up.

    Were are here to assist, should you need more help.

     

  • canvaslitboard
    Replied on February 22, 2016 at 5:02 PM

    This is TERRIBLE customer service, Jotforms.