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    Checkbox in IE

    Asked by flinders on August 05, 2014 at 01:32 AM

    Hi there,

    Form 42147975005960.

    If someone forget to tick the checkbox, and click on the submit button, a warning message will show near the checkbox - which is ok. However, IE users will experience difficulties clicking on the check box since then. It look like the cursor is not focusing on the checkbox when it's hover the checkbox. A user may need to click several times or move the cursor away and move it back to click. On the other hand, clicking on the text will help to tick the checkbox correctly.

    Would you please help to investigate?

    Thanks.

    checkbox message check move
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 05, 2014 at 04:19 AM

    Hello flinders,

    Are you having issues with the check box "I agree to:"?

    I did check your form in IE and I am unable to replicate the issue you are having. It seems to work as expected. Please check the screenshot below:

    I would suggest you to please test your form again and get back to us if the issue persists. Which version of IE you are using?

    We will wait fro your response.

    Thank you!

  • Profile Image

    Answered by flinders on August 06, 2014 at 12:56 AM

    Thank you. That IE was a Product version 9.00.8112.16561.

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    JotForm Support

    Answered by ashwin_d on August 06, 2014 at 03:22 AM

    Hello flinders,

    I did test your form in IE 9 (Developer Tols) as well and I am unable to replicate the issue. Please check the screenshot below:

     

    Do you still have this issue? Is it possible for you to share a screencast of the behavior you see in IE9? 

    We will wait for your response.

    Thank you!