What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Templates Not Showing

    Asked by mirade on August 05, 2014 at 06:55 AM

    Form templates are not showing

    Any ideas why?



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    Answered by jedcadorna on August 05, 2014 at 08:14 AM

    I'm not sure if this is a browser or cdn issue. I am viewing the form templates from my side and it works fine. Can you please try to clear your browser's cache or try a different browser and see if that works.

    I have teste jotformeu.com/form-templates and I was able to view it just fine. You can try jotform.com if jotformeu.com is not working.

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    Answered by porkbelly on August 05, 2014 at 07:50 PM

    Did all that at the time. Now some 12 hours later and still not showing?


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    JotForm Support

    Answered by jonathan on August 05, 2014 at 11:51 PM


    Can you please click on this link http://www.jotformeu.com/form-templates/  see if it opens the JotForm Template gallery in your browser.

    I also could NOT reproduced the problem when I check on my end at this time.



    is the form templates the only one you could not view?

    Were you able to view your My Forms page?

    Please check again at this time.

    Inform us if issue persist.



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    Answered by porkbelly on August 06, 2014 at 05:42 AM

    Just checked and they appear to be back now.



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    JotForm Support

    Answered by jonathan on August 06, 2014 at 06:48 AM

    Hi Mike,

    Thank you for updating us on the status.

    Contact us again anytime for any other concerns.