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    One of our forms has suddenly started giving a wrong submission error message

    Asked by emmabaker on August 05, 2014 at 06:58 AM

    Our probation review form works from our team to line manager, but when line manager tries to submit back to People and Culture, they receive an error message stating "oops, wrong submission ID".  I cannot see that any of the conditions have changed or understand why this has suddenly happened.  Please could you shed any light?

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    Answered by jedcadorna on August 05, 2014 at 08:04 AM

    There was a space in your edit form link.

    http://www.jotform.com/form.php?formID=123456789&sid={id} &mode=edit.

    The space after {id} &mode. Remove the space and it shoulde be like this {id}&mode. It's in your Email to LM notifier settings.


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    Answered by emmabaker on August 05, 2014 at 08:26 AM

    Wow, I would never have found that!  Thank you!

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    Answered by jedcadorna on August 05, 2014 at 08:29 AM

    You are welcome. If you need help of anything feel free to contact us here.