- BTCMSAAsked on August 05, 2014 at 11:15 AM
- JotForm SupportWelvinAnswered on August 05, 2014 at 12:00 PM
For subscription that is paid through Paypal, you have to cancel it by going to your Paypal Account Dashboard. Or, we can request the cancellation to our billing department. But upon checking our records, your subscription is already cancelled. Your account will be on the Premium Plan until August 10, 2014.
- BTCMSAAnswered on August 05, 2014 at 02:09 PM
Thanks. I found an answer in the FAQs and cancelled it on Paypal.