How do I downgrade back to the Starter Plan?

  • BTCMSA
    Asked on August 5, 2014 at 11:15 AM
  • Welvin Support Team Lead
    Replied on August 5, 2014 at 12:00 PM

    Hi,

    For subscription that is paid through Paypal, you have to cancel it by going to your Paypal Account Dashboard. Or, we can request the cancellation to our billing department. But upon checking our records, your subscription is already cancelled. Your account will be on the Premium Plan until August 10, 2014.

    Thank you!

  • BTCMSA
    Replied on August 5, 2014 at 2:09 PM

    Thanks. I found an answer in the FAQs and cancelled it on Paypal.