Creating Folder to the Main Account while logged in as Sub-Account

  • Profile Image
    darrensher
    Asked on August 05, 2014 at 11:18 AM

    Hi, when logged in as a sub user there seems to be no option to create a folder, even when given permissions to see all folders.

    Is there a way round this?

    Thanks

  • Profile Image
    Welvin
    Answered on August 05, 2014 at 12:16 PM

    Hi,

    The current set of permission doesn't include the ability to create a folder to the main account when logged in as a sub-user. You can only see the folders, create a form on it then edit forms and view submissions based on the given permission from the main account settings.

    Now, if you want to create a folder to your sub-user account, you have to ask the main account to remove you from the sub-user list first. Create a folder, then ask the main account to re-add you as a sub-user so it would look like this:

     

    Thank you!

  • Profile Image
    Welvin
    Answered on August 05, 2014 at 12:19 PM

    By the way, I'm requesting that permission or function to our developers. You can find it here: http://www.jotform.com/answers/412251-The-ability-for-the-sub-account-to-create-folder-to-the-main-account#0

    Thanks