How to require payment before accessing form

  • Jaeger_Valerie
    Asked on June 25, 2022 at 5:10 PM

    when a client is on my website and they click 'register', I then need them to pay and then gain access to my form. How can i do that?

  • Lesther JotForm Support
    Replied on June 25, 2022 at 6:50 PM

    Hi Valerie,

    Thanks for reaching out to Jotform Support. If you'll be using Jotform to collect a payment, you need to have 2 separate forms. One form for collecting payment and the other form is the one they'll be directed to view upon payment. Please note that payment is collected upon form submission.

    To direct the customer to your form upon payment or submission, add the form URL on the Thank You page. Let me show you the steps in Redirecting Users to a Different Page.

    1. Go to Settings.
    2. Click on Thank You Page.
    3. Select the Redirect to an external link after the submission option.
    4. Enter the Form URL.
    5. The change is automatically saved.1656197183 62b7903f53a81  Screenshot 10

    If you're using a Card layout, you can find the Thank you page settings at the bottom of the page.

    1. Scroll down to the very bottom and then click the Edit Thank You page.
    2. Click on the option Redirect to an external link after the submission.
    3. Enter the Form URL.

    1656197283 62b790a3ccf3e  Screenshot 21

    That's it. Let us know if you have any other questions.

  • Jaeger_Valerie
    Replied on June 25, 2022 at 7:45 PM

    thank you! so i started a form and just having trouble, can you look at it?

    I created a coupon FREEPROFILE but don't see how clients can apply it, and i chose 'square' but how do i link my bank account to accept payment
    and on the form i did add the link to be redirected to the form to fill out once payment is processed!

    https://form.jotform.com/221756878960068