What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to turn off the secure ssl submissions

    Asked by afergusona on August 05, 2014 at 02:15 PM

    Please let me know how to do that.





























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    JotForm Support

    Answered by ashwin_d on August 05, 2014 at 02:41 PM

    Hello afergusona,

    You need to actually grab your form's non secure embed code and use it to embed it in your web page. Here are the steps you should follow:

    1. Load your form in editor.

    2. Click on "SetUp & Embed" tab.

    3. Click on "Embed Form". In the new window, please ensure that the "Secure form" check box is unchecked and then copy the embed code. Please check the screenshot below:

    Please use the new embed code to embed your form in your web page. 

    I have manually reset your SSL counter to zero and your account will not be downgraded. Please be informed that we can reset the counter only once per account. You should stop using the secure forms URL and secure embed code should be replaced by non secure embed scripts as mentioned above.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!