-
sdtctechAsked on June 26, 2022 at 5:11 PM
Can you set the submission count on a form back to 0?
We need to do registrations for dog training club classes. Class size is limited to 6. We go through registration every 3 months.
I am hoping to use the same form over again, and would need to reset the form submission counter back to 0.
Is that possible?
-
Collin_SReplied on June 26, 2022 at 6:50 PM
Hi,
Thanks for contacting Jotform Support. What you would have to do to reset the counter is, delete the test submissions from your tables and from your tables' trash then enable the form and set the submission limit up again, let me show you how:
1. In Form Builder, click on the downward arrow in the top left next to the Jotform logo.
2. Select Tables.
Once in Tables, select the submissions you would like to delete (in this case all of them) and click on the delete button in the top right, then confirm the deletion in the popup.
That sends the submission to the trash folder, you now need to delete them permanently.
1. Click the three dots next to the table name under the Jotform logo.
2. Select Trashed Entries from the dropdown list.
A menu will appear on the right, where you can delete the trashed entries.
1. Select the entries you would like to delete.
2. Click on Delete Forever and confirm the deletion in the popup.
Now head back to Form Builder.
1. Select Settings from to orange navigation bar at the top.
2. Select Form Setting from the menu on the left.
3. Click on the Form Status dropdown and select Enabled
Now set up the submission limit again from the same dropdown.
That's it. Let us know if you have any other questions.