no send button

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    Asked on August 30, 2011 at 05:36 AM


    When I open the preview, everything is ok, but on my website I miss the send button .....


    What did I worng ?





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    Answered on August 30, 2011 at 05:47 AM

    Hi Ron,

    Can you please use the iFrrame embed code when adding the form to
    your website so that it would not conflict with code of your site.

    To get the iFrame code:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame
    4.  Copy the codes provided in the next screen

    Let us know if this works for you.


  • Profile Image
    Answered on August 30, 2011 at 05:55 AM
    New response receivedDear Mliz,

    your support ist the fastest and best I know ! Thank you.

    I changed the code to the iFrame , but the result is the same

    I am using jotform on other sites and it works perfect. Only on this site I got the problem.


    ----- Original Message -----
  • Profile Image
    Answered on August 30, 2011 at 06:09 AM

    Hi Ron

    The source code of your page contains two (2) versions of the form: The iFrame version is embedded in the head of the page while the full form source is embedded in the body. To my knowledge, the way HTML works, nothing in the head of the page's source will be displayed on the page.

    Replace the one in the body (the full form source) with the one in the head (the iFrame). Additionally, you may need to change the section in the iFrame that states scrolling="no" to scrolling="yes".

    Please let us know the result of implementing these changes.


    ~ Wayne

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    Answered on August 30, 2011 at 06:19 AM


    Ron wrote:

    Dear Wayne,

    I am so rry to bother you ! ;)

    It was my mistake to put the code into the head. Maybe I was sleepy ;)

    Thanks a lot for the phantastic support. Everything works fine now.




    Glad everything worked out, Ron. If you ever need assistance with anything else related to your forms, please let us know.


    ~ Wayne