- pjslodgeAsked on August 05, 2014 at 10:39 PM
- JotForm SupportjonathanAnswered on August 06, 2014 at 05:15 AM
Since you have already cancelled your paid subscription via Paypal, I have now downgraded your subscription with username pjslodge to FREE subscription type.
I have also now submitted a refund request for the full amount that were charged.
The refund process should take up to 2 weeks before the refund amount will be credited to your account.
Please inform us if there is more we can assist you with.