Products duplicating on submission

  • envirospa
    Asked on August 6, 2014 at 12:39 AM

    Clients select a product, once it's submitted and I receive the notification I notice the products have been duplicated.
    None of my other product forms have this problem.

    any suggestions?

    Jotform Thread 412504 Screenshot
  • jedcadorna
    Replied on August 6, 2014 at 7:21 AM

    I'm not sure how it happened, but your product list is duplicated in your payment wizard. They were duplicated and using same id's that is why no matter which is selected it will still count as 2 entries. This is strange. Please follow the image below

    1st part:

    Products duplicating on submission Image 1 Screenshot 30

    2nd part: Remove the products starting the 2nd "Trial pack(125ml) $50.00 AUD"

    Products duplicating on submission Image 2 Screenshot 41