E-mail Sign-Up Form Not Working

I have the email sign-up form on one of my sites and entered my e-mail as a test to make sure it worked. I thought the form was supposed to allow users to enter their email so that when changes were made to the site, they would get an e-mail. I changed a page today but did not get an e-mail notification about it. Am I using the wrong form? What I need is a way for people to enter their email address so that when updates are made to the site, they automatically get an email about it.

Thank you,

Andrea Jacobsen

Hello Andrea,

I did check your web page where you have embedded your from and found that you have not mentioned your "Recipient Email" and "Sender Email" in the email alert. Please check the screenshot below:

Please add your email address in the "Recipient Email" field of your form's notification email alert. The following guide should help you:  https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

You should also select/add the "Sender E-mail" in your notification as this is required to be added for your notification alert to work properly.

You can select "noreply@jotform.com", "noreply@formresponse.com" or you can also setup a custom "Sender E-mail" option. The following guides should help you:

https://www.jotform.com/blog/86-Send-Form-Emails-From-Your-Own-Email-Address-JotForm-Now-Support-SMTP 

https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address 

I am not sure if I have understood your following question "I thought the form was supposed to allow users to enter their email so that when changes were made to the site, they would get an e-mail. "

I would suggest you to please explain your question a bit more in detail. Please be noted that our form will only send submission / auto-responder email when the form is submitted. 

Thank you!

I was under the impression that this particular form would capture the user's e-mail address when they completed the form and then when any updates are made to the site, the user would get an auto-generated from JotForm saying that tcsband.com has new content or something along those lines. Is that not what this form does?

Hello Andrea,

If you want to send email to the user who submitted the form, you need to add form auto-responder email in your form. The following guide should help you:  http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

when any updates are made to the site, the user would get an auto-generated from JotForm saying that tcsband.com has new content or something along those lines. Is that not what this form does?

Unfortunately no. Our forms can not track the updates made to your web site and send automated emails to the subscriber. You may like to take a look at the following URL where you will get the list of software available to achieve your requirement:  http://downloadsquad.switched.com/2010/02/08/10-free-ways-to-keep-track-of-changes-to-any-website-without-rss/

Thank you!