What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What would prevent me from successfully downloading a submitted file upload?

    Asked by mychalfrost on August 30, 2011 at 10:38 AM
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    Answered by allanftd on August 30, 2011 at 11:43 AM

    Hi mychalfrost,

    There are actually no factors that should prevent you from successfully downloading except for the obvious ones like internet connectivity (you should have a stable and fast internet access) and account accessibility (you should have the ability to log in into your account using the correct username and password).

    Please let us know if you have any other questions or concerns. Thank you and enjoy using JotForm!

    JOTFORM SUPPORT