Multiple appointment but disable time once its chosen on another appointment field

  • rawr.theyumside
    Asked on June 28, 2022 at 3:58 PM

    hi I am trying to intergrate a booking for my pizza delivery but, I can't see the option book more than one slot at a time. I initially wanted to make the booking area just to notify my customers my availability but when i tried a sample order the form goes to one place and when i did an order for the pizza it went through but did not collect any information like name and address ect. or i did not recieve the order I don't see it anywhere.

  • Rhina JotForm Support
    Replied on June 28, 2022 at 7:58 PM

    Hi rawr.theyumside!

    Thanks for reaching out to Jotform Support.

    We tested the form "order here" through a clone and was able to receive the submission with the information.

    See below:

    1656460407 62bb947726eea Screen Shot 202 Screenshot 10

    If you're referring to a different form, please let us know.

    For the Appointment Field, please note that you can book only one date/time slot.

    It currently does not have the option to book more than one time/date.

    If you want to book more than one date, you will need to add additional appointment fields.

    Please try this and let us know how it goes.

    Thanks rawr.theyumside!


  • rawr.theyumside
    Replied on June 28, 2022 at 8:41 PM

    I just put more appointment slots and it allows me to choose three of the same time, I don't want people to be able to book the same slot more than once. how do i change this?

  • Sam_G
    Replied on June 29, 2022 at 2:11 AM

    Hello,

    If the one-time slot is selected in one appointment field, you want that same time slot to be disabled on other appointment fields as well. Is that correct?

    If yes, unfortunately, that option is not possible.

    I would suggest that you use conditions to hide the second appointment field if the time slot is selected in the first appointment field.

    As a workaround, you may use a separate Weekly Planner widget for each type of appointment and time and use conditions to disable the same time of another widget.


  • rawr.theyumside
    Replied on June 29, 2022 at 10:23 PM

    how do I do this?


    I would suggest that you use conditions to hide the second appointment field if the time slot is selected in the first appointment field. I tried but was unsure how to do it.

    So my other question is when it's booked and let's say someone does not complete payment after 10 minutes, how do i make that booking available again? can i cancel the booking for the slots to re apear?

  • rawr.theyumside
    Replied on June 29, 2022 at 10:24 PM

    I tried weekly widget but i only saw the option to put how many appointments are available per day on specific days of the week, I don't get how I can merge or use both to better my situation.

    Thanks in advance.


  • Sam_G
    Replied on June 30, 2022 at 12:08 AM

    Hello Rawr.theyumside,

    Here's my sample form:

    https://form.jotform.com/221800083516043

    You can clone this form to check the conditions: https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url/

    I hope this helps.

  • rawr.theyumside
    Replied on June 30, 2022 at 1:51 PM

    Are these forms already conditioned so that the same time cannot be chosen when it was chosen in the previous calendar? how do I manage appointments that are not paid and I want them to be available to another person? do I just delete it form the order sheet?

  • rawr.theyumside
    Replied on June 30, 2022 at 1:58 PM

    how do I merge the one that you made? I alread cloned it, to the one I have already made? do I have to start over?


  • rawr.theyumside
    Replied on June 30, 2022 at 2:51 PM

    I copied and manually conditioned my appointments to my form and I got this after placing an order , I was still able to choose the same time for the pizza, it was not blocked in the 2nd or 3rd but I got this msg when i submmited.

    this is what i put in just the first appointment calendar. should i do it for each? would it be different for each?

    can you please let me know how I can do it manually, I dont know how to merge the document you asked me to clone to my account and find it easier if I do it myself.


    thanks


    1656615049 62bdf089ed5c8  Screenshot 10

    1656614940 62bdf01cafef5  Screenshot 21

  • rawr.theyumside
    Replied on June 30, 2022 at 2:58 PM

    I just tried the one you made. and I was able to book the same date and time on all of appointment calendars. please help. The clone I made of yours does not work.

  • Rhina JotForm Support
    Replied on June 30, 2022 at 4:40 PM

    Hi rawr.theyumside!

    Thanks for reaching out to Jotform Support.

    We sincerely apologize for the inconvenience. The appointment field restrict the respondent to select only one date/time slot for each submission. The respondent will have to re-submit the form again if they need to select another or different date/time slot using the same Appointment field in the form. The respondent will not be able to choose the same schedule on the second submission.

    You might consider setting the availability intervals for each appointment settings and set one for the Morning slot and another for evening slot.

    1656621535 62be09dfd629c Screen Shot 202 Screenshot 10

    Please try this and let us know how it goes.

    Thanks rawr.theyumside!




  • rawr.theyumside
    Replied on June 30, 2022 at 4:59 PM

    humm I did not understand your answer, sorry did not make sense.

    I was told in order for someone to book more than one slots/time I needed to make serveral appointments in the same form that way they can choose the amount needed slots. and you sent me a example of doing so but when i tried it did not work.


  • Rhina JotForm Support
    Replied on July 1, 2022 at 12:24 AM

    Hi rawr.theyumside!

    Thanks for reaching out to Jotform Support.

    We sincerely apologize for the inconvenience. To clarify, do you want to add multiple appointment elements to the form then be able to disable the time on the second appointment element once it has been selected on the first appointment element?

    We will wait for your response.

    Thanks rawr.theyumside!

  • rawr.theyumside
    Replied on July 1, 2022 at 8:02 AM

    Okay,

    I need for the person when they order to be able to choose the amount of slots needed for each pizza.

    for example 1 pizza one slot but since you don't have multiple slot option I was told that i have to put more appointment calendars so they can do that.

    and yes when they choose one in the first one that they can't choose the same date and slot in the next one.

    Also when someone orders and let's say they did not cancel their payment and I want to cancel the the apointments how do I do that? will they be available for someone else if I do this?
  • Jovanne JotForm Support
    Replied on July 1, 2022 at 8:30 AM

    Hello rawr.theyumside,

    How about advising the customer to submit another response if he wants to add more slots? For example, 1 pizza for one slot and if the customer wants another slot, he needs to send another submission? Would this workaround work for you?

    As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you have any other questions.

  • rawr.theyumside
    Replied on July 1, 2022 at 9:11 AM

    also, can i remove individual slots?

  • Danilo JotForm Support
    Replied on July 1, 2022 at 9:33 AM

    Hello,

    Well yes, you may delete an appointment slot by deleting the submission associated with it.

    1656682456 62bef7d8ed378  Screenshot 10

    Refer to https://www.jotform.com/help/377-how-to-delete-form-submission-data/

    Give it a try and reach out again if you have any other questions.