-
silvascreenAsked on August 7, 2014 at 5:42 AM
Hi,
I clicked on our profile page and am trying to add users but there is no response (page does not load). Could you please assist.
Many thanks.
Regards,
Gaurav
-
Welvin Support Team LeadReplied on August 7, 2014 at 9:01 AM
Hi Gaurav,
Please try clearing your browsers cache and load the page again, try the direct link: http://www.jotformeu.com/myaccount/users
To clear your browser cache:
https://support.google.com/chrome/answer/95582?hl=en
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Also, access our preferred domain for your location which is: http://www.jotformeu.com. You can also use www.jotformpro.com since you're a paid user.
Hope that helps. Please update us here if the issue persists.
Thanks