Unable to log out

  • Forthenvironmentlink
    Asked on August 7, 2014 at 6:12 AM

    Hi, I am logged into Jotform but I am unable to log out. When I hover over the head and shoulder icon I don't get any options, likewise for hovering over any of the forms and headings alongside the head and shoulder icon. I am using another PC to type this message to you. It is like my PC has frozen on Jotform - it has been like this for 2 days now.

  • KadeJM
    Replied on August 7, 2014 at 9:25 AM

    Sorry to hear about this trouble you are having so we will try a few things to resolve the stuck logged in problem for you. I would recommend trying to clear your browser cache first which usually helps when that happens as it should clear it all and log you out. If you still continue to have a problem with this then please let us know.