What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to log out

    Asked by Forthenvironmentlink on August 07, 2014 at 06:12 AM

    Hi, I am logged into Jotform but I am unable to log out. When I hover over the head and shoulder icon I don't get any options, likewise for hovering over any of the forms and headings alongside the head and shoulder icon. I am using another PC to type this message to you. It is like my PC has frozen on Jotform - it has been like this for 2 days now.

    JotForm message pc icon
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    JotForm Support

    Answered by KadeJM on August 07, 2014 at 09:25 AM

    Sorry to hear about this trouble you are having so we will try a few things to resolve the stuck logged in problem for you. I would recommend trying to clear your browser cache first which usually helps when that happens as it should clear it all and log you out. If you still continue to have a problem with this then please let us know.