Unable to log out

  • Profile Image
    Forthenvironmentlink
    Asked on August 07, 2014 at 06:12 AM

    Hi, I am logged into Jotform but I am unable to log out. When I hover over the head and shoulder icon I don't get any options, likewise for hovering over any of the forms and headings alongside the head and shoulder icon. I am using another PC to type this message to you. It is like my PC has frozen on Jotform - it has been like this for 2 days now.

  • Profile Image
    KadeJM
    Answered on August 07, 2014 at 09:25 AM

    Sorry to hear about this trouble you are having so we will try a few things to resolve the stuck logged in problem for you. I would recommend trying to clear your browser cache first which usually helps when that happens as it should clear it all and log you out. If you still continue to have a problem with this then please let us know.