What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forgot Password, no access to the old email which is used for the account

    Asked by pmiddend  on August 07, 2014 at 06:41 AM

    I have no access to the old email (...@t-online.de), I`ve only got the email middendorf-petet@unitybox.de

     

    I`ve forgotten my password.

     

    please answer and helt to middendorf-peter@unitybox.de

    Page URL:
    www.ims-troisdorf.de

    forgot password forgotten password account password
  • Profile Image
    JotForm Support

    Answered by Welvin on August 07, 2014 at 10:03 AM

    Hi,

    We have a few number of accounts under the same domain name: t-online.de which I think a free email service located in Germany. What is the account username, to be specific? You can contact T-Online Support in order to retrieve the access to the email and so you can reset the password for the account.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Welvin on August 07, 2014 at 10:07 AM

    Please disregard my first reply. I've found the account with username: pmiddend. Just for verification purposes, please let us know the form URL and the website where it is currently embedded.

    Thank you!