I cannot get password reset link.

My password is saved on autofill, but I can't recover the password and I need to change it (to protect from a malicious recently terminated ex-employee).

Thank you,

Daniel Whitelocke

Hello Daniel,

Thanks for reaching out to Jotform Support. Please try adding noreply@jotform.com and noreply@formresponse.com to your email contact list then trigger the password reset email on the login page again. Let me take you through it:

1. Go to the Jotform Main Page and click on Login.

2. On the login screen, click on Forgot Password.

3. Enter your email address and then click on Send Reset Instructions.

You'll get an email with instructions about how to reset your password.

4. In the email, click on Reset Password.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

Your new password is now set and you can use it to log into your Jotform account.

Let us know if you have any other questions.