Form sends to 2 email addresses

  • bsujevich
    Asked on August 7, 2014 at 12:02 PM

    Hi,

    For some reason my form sends to 2 of our email addresses.

    We want the form to go to FloridaHomeInspections@comcast.net only, but we get the form results at bsuje@aol.com too.

    I may have added both email addresses under the actions tab, but only see the comcast email address there now.

    Do you know ho I can remove the aol address?

     

    Thank you

  • David JotForm Support
    Replied on August 7, 2014 at 1:47 PM

    Hi,

    I checked your form and there is still a notification that sends to "bsuje@aol.com":

    Form sends to 2 email addresses Image 1 Screenshot 20

    Simply remove this notification or change the Recipient email to the @comcast.net email.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using Jotform!

  • bsujevich
    Replied on August 8, 2014 at 8:48 AM

    THANKS..

     

    For some reason I have 2 notification options under email alerts.

     

    Is that normal or should 1 be deleted?

     

    AWESOME SUPPORT!

  • David JotForm Support
    Replied on August 8, 2014 at 10:34 AM

    Hi,

    You can set up as many email notifications as you want.  Often times people have several.  If you do not need one simply delete it.  

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!