do you provide submission warnings for the free version?

  • debroy
    Asked on August 7, 2014 at 7:14 PM

    If you are getting close to the 100 free submission for a month what happens? Do you stop sending responses or provide a warning?

  • Elton Support Team Lead
    Replied on August 7, 2014 at 11:31 PM

    Hi,

    At first, you will be notified through email that your account is running out of submissions. You will be informed about upgrading your account to the paid plan to increase your limits and to avoid interruption of the service. If you failed to upgrade or if don't like to upgrade, your forms will be temporarily disabled once your account passes the 100 submissions limit allocated for the month for free users. Your forms will be automatically enabled back once your submissions counter resets to zero which happens every first day of the following month.

    The following error will be displayed on your form once it has reached its quota. This also means, no form submissions will be accepted while on this state.

    do you provide submission warnings for the free version? Image 1 Screenshot 20

    Should you have further questions, let us know here.

    Regards!