Where does Jotform keep files that are uploaded? Is it secure?

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    sy.yco
    Asked on August 08, 2014 at 03:41 AM

    Also, it says that I have 100mb upload space.  Is it possible to age the documents uploaded? Keep them for only a short amount of time since I integrated with Google Drive anyways to free up the said space and allow for more form submissions?

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    david
    Answered on August 08, 2014 at 10:48 AM

    Hi,

    All of your files are stored on our secure encrypted servers.  We have several redundant data centers throughout the world also in case of failures.  We do not ever delete your submission data and because of this it is not possible to setup the automatic deletion of your submission data based its age.  You would need to go through and occasionally manually delete your uploaded files if space is an issue and this would indeed allow for more space for new submissions.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!

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    KadeJM
    Answered on November 02, 2016 at 09:26 AM

    Check our our blog https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure to find out how you can keep your file uploads even more secure. :)