What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Refund ?!

    Asked by beautynttu on August 08, 2014 at 11:31 AM


    Hello ,I forgot to cancel my PREMIUM plan. i have cancelled downgrade scheduled today. 

    Is it possible to receive a refund?!( Billing date is 2014-8-7 http://www.jotform.com/invoice?id=2014-08-07_06:16:08)

    I'm extremely sorry about that. It was my negligence :(

     

     

    JotForm billing date www cancelled
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 08, 2014 at 01:07 PM

    We have refunded the latest charge back to your Paypal account.

    Kind regards.