Refund ?!

  • Profile Image
    beautynttu
    Asked on August 08, 2014 at 11:31 AM


    Hello ,I forgot to cancel my PREMIUM plan. i have cancelled downgrade scheduled today. 

    Is it possible to receive a refund?!( Billing date is 2014-8-7 http://www.jotform.com/invoice?id=2014-08-07_06:16:08)

    I'm extremely sorry about that. It was my negligence :(

     

     

  • Profile Image
    Jeanette
    Answered on August 08, 2014 at 01:07 PM

    We have refunded the latest charge back to your Paypal account.

    Kind regards.