If i purchase a $129 package and then realize i need more space, do i pay the difference between the cost or it is an entire new cost?

  • Profile Image
    FYSABadges
    Asked on August 08, 2014 at 04:13 PM
  • Profile Image
    david
    Answered on August 08, 2014 at 04:44 PM

    Hi,

    We normally do not process refunds after 30 days.  However in the case of users who purchase a yearly plan only to find out later they need a higher level subscription, we do make exceptions and provide a partial refund of the yearly subscription or we can add time to to the upgraded subscription.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using JotForm!