- FYSABadgesAsked on August 08, 2014 at 04:13 PM
- JotForm SupportdavidAnswered on August 08, 2014 at 04:44 PM
We normally do not process refunds after 30 days. However in the case of users who purchase a yearly plan only to find out later they need a higher level subscription, we do make exceptions and provide a partial refund of the yearly subscription or we can add time to to the upgraded subscription.
Please let us know if you have any further questions and we will be happy to help.
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