What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Doubts about the service quality

    Asked by mundomac on August 08, 2014 at 07:32 PM
    i´m leaving jot form. I spent 3 hours to learn that this service is bad...
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    JotForm Support

    Answered by Welvin on August 09, 2014 at 09:29 AM

    Hi,

    If you have any problems or concerns, please let us know in details so we can help you about it. There should be a solution for that. If our service is bad, I am sure Jotform won't reach a million miles in terms of its users/customers.

    Thank you!

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    Answered by mundomac on August 11, 2014 at 01:01 PM

    thanks for your reply. I spent 3 hours trying to connect Mailchimp too jotform. I solved my problem in 10 minutes using wuffoo. Sorry but my client can´t wait.

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    JotForm Support

    Answered by Welvin on August 11, 2014 at 01:26 PM

    Would you mind telling us your problem during the MailChimp integration? Are you having problems with mapping fields from Jotform to Mailchimp? Looking at your form, there should be no problem on that if all your field types are matched to each other. For example, textbox field, your Mailchimp field should be on the same type, a textbox.

    For fields like Full Name, Address, Email Address, Phone Number, Birthdate and Dates, we suggest to use the ones in our Quick Tools section:

    Ten Minutes is too long for this integration, especially, you only have a 10 input fields.

    Thank you!