Salesforce Integration API not supported error

  • dbaelitetraining
    Asked on August 8, 2014 at 8:00 PM

    Hi, i am trying to integrate my sales force to a form and it keeps saying that the API is not supported? 

    Jotform Thread 413859 Screenshot
    Page URL: http://www.jotform.ca//?formID=42167721676258
  • Welvin Support Team Lead
    Replied on August 9, 2014 at 10:21 AM

    Hi,

    Do you mean, "API is not enabled for this Organization or Partner" error message? Can you send us a screenshot of that?

    Note that our Salesforce integration is based on Web Services API, and that API is available for their Enterprise and Unlimited packages only. You'll need to upgrade your account if you're not on these packages in order to use our Integration.

    If you're already on the Enterprise or Unlimited Package, make sure that API is Enabled to your account, you can check it through this steps:

    Click on your Name > Setup > Profiles > System Administrator > Administrative Permissions > API Enabled

    Salesforce Integration API not supported error Image 1 Screenshot 20

    Thank you!