Could you help to fix the endless confirmation code request problem?

  • BIWPA
    Asked on July 1, 2022 at 7:17 AM

    Hello! I have the same question and the thread that the post above is referring to seems to have been deleted. Could you help to fix the endless confirmation code request problem? Thank you!

    Regards,

    Anna

  • Rehan Support Team Lead
    Replied on July 1, 2022 at 7:26 AM

    Hello Anna,

    Thanks for reaching out to Jotform Support. Our standard plans (Free, Bronze, Silver, and Gold) are individual, single-user plans. It is a violation of our Terms of Use to share login credentials with other individuals. In order to ensure that your account stays secure, please reset your password today and do not share your login credentials with others.

    If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes.

    Thank you for understanding, and please let us know if you have any questions.