I have reset my password but still cannot log in

  • neiil paulvin
    Asked on July 1, 2022 at 9:19 AM

    i reset my password and it still won't log me in

  • Gilbert JotForm Support
    Replied on July 1, 2022 at 9:39 AM

    Hello Neil,

    Thanks for reaching out to Jotform Support. I checked your account and it's on active status so you should be able to log into it without any problems. Are you perhaps getting a message saying that you reached your login attempts limit? I have also flushed your account's login attempts so try logging in again. If you're still unable to log in, please share a screenshot of the message you're seeing on your end that's preventing you from logging in.

    Give it a try and let us know how it goes.