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chiccollectionsAsked on August 9, 2014 at 8:14 PM
I made 2 forms to use with my Etsy shop and pasted the form# on my listing, but when I checked to make sure it works, it doesn't.
Can you help me. There is obviously something that I am not doing right.
Thank you
Lanaie
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jonathanReplied on August 9, 2014 at 10:53 PM
Hi Lanaie,
Please make sure you have embedded the form on your website correctly.
I suggest checking this user guide -Adding-a-Form-to-a-Web-Page
I already checked both of your forms using its URL, but I did not noticed any problem on them.
http://www.jotform.ca/form/42148107400240
http://www.jotform.ca/form/42206619345251
If still not resolve, please share to us the URL of your website so that we can check the embedded form on the website.
Thanks.