How to set Reply-To Email in notification aside from noreply@jotform.com

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    FriendsForLife
    Asked on August 09, 2014 at 08:48 PM
    When we receive the Enrollment Request submissions via email it is very frequently displayed as from the person's name but then the email address is "noreply@jotform.com" so when we reply it is auto filled to reply to "norely@jotform.com." Please let us know what we can do to fix this. It happens more than 50% of the time and has only started happening recently (within the last month). I'm not sure what has changed but we have not made any changes to our forms or settings. 
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    jonathan
    Answered on August 09, 2014 at 11:08 PM

    Hi,

    You can instead set the Reply-To box to an E-mail field so that when replying to notification email, the composed email will be set to send to the respondent's provided Email address.

    I suggest referring to this user guide -Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill for more details.

    Please inform us if you find difficulty on this.

    Thanks!

     

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    jonathan
    Answered on August 16, 2014 at 06:11 PM

    We are glad to know all is good now. Contact us anytime for any other assistance you need.

    Thanks!