I can't access my account.

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    placement cell 
    Asked on August 10, 2014 at 10:37 PM

    I can't access my account however am receiving the mails related to my account on it and when I try it says no user with this ID.

    my user name is pcell.



    please help me as it have important submissions whose failure to submit may cause problems like losing my job.

    I haven't embedded it on a site .It was all through mailing.

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    Answered on August 11, 2014 at 12:58 AM


    Upon checking your account I found that it is currently "Over Quota". Please be noted that in JotForm free account you can only receive up to 100 submission in a month but you have already received 149 submissions. 

    To get back access of your account again, you will have to upgrade your account or wait fro the first day of next month when the submission counters are reset. You may like to check our pricing page for information on available plans and its submission limits:  www.jotform.com/pricing 

    Thank you!