Copy and paste from Free Text HTML

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    Asked on August 31, 2011 at 09:51 AM

    I have a central page for our admin staff, which includes standard letters I want the office to be able to copy and paste from.

    However when I've made the letters in Free text HTML - and check the link out - nothing can be copied and pasted. the words are saved in an image. Is there a way I can have it text format for the ability to copy and paste?


    Many thanks

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    Answered on August 31, 2011 at 12:17 PM


    The text is actually not converted to an image. It just cannot be selected. If you notice, this only happens with fields (not just free text) that are inside a form collapse. This is caused probably by a line in the script that is responsible for the form collapse.

    With that in mind, I have submitted a ticket to report this bug to our developers. You will be notified once this bug is fixed. Thank you for your patience.