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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Copy and paste from Free Text HTML

    Asked by ttrs on August 31, 2011 at 09:51 AM

    I have a central page for our admin staff, which includes standard letters I want the office to be able to copy and paste from.


    However when I've made the letters in Free text HTML - and check the link out - nothing can be copied and pasted. the words are saved in an image. Is there a way I can have it text format for the ability to copy and paste?

     

    Many thanks

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    JotForm Support

    Answered by NeilVicente on August 31, 2011 at 12:17 PM

    Hi,

    The text is actually not converted to an image. It just cannot be selected. If you notice, this only happens with fields (not just free text) that are inside a form collapse. This is caused probably by a line in the script that is responsible for the form collapse.

    With that in mind, I have submitted a ticket to report this bug to our developers. You will be notified once this bug is fixed. Thank you for your patience.


    Neil