What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form deleting entered data

    Asked by njfowler on August 11, 2014 at 08:35 AM

    Hi, I'm am getting reports of one of my forms deleting the data that has already been entered when trying to fill in "references" box. any idea why this might occur?

    thanks 

    Candace

    Page URL:
    http://pulsefootballagents.com/player-profile/4576653055

    My Forms Reports fill thanks
  • Profile Image

    Answered by jedcadorna on August 11, 2014 at 10:33 AM

    I have tested this on Chrome, Firefox and IE and I wasn't able to encounter the same issue. I'm guessing that user could have some plugins or extensions similar to what auto fill does but could be opposite behaviour.

    They can test it on a different browser to see if they encounter the same problem. If not then this is isolated to a browser issue. You can also suggest to clear browser cache or reset browser settings when viewing your form or page.