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    Sub user account: Unable to select the form to grant view / edit access.

    Asked by blocmag on August 11, 2014 at 08:49 AM

    I updated my account to have additional users, but I can not share forms with them. Please advise, employees need to work and I can not get them access to the forms they need.

    Screenshot
    Updated share forms my account and
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    JotForm Support

    Answered by ashwin_d on August 11, 2014 at 10:45 AM

    Hello blocmag,

    I'm sorry for the trouble caused to you.

    Though I am unable to replicate this issue in my own account but when I checked your account, I am able to replicate the issue you are having. When "Select from my forms" check box is selected, it does not list any forms to grant access permissions.

    I am reporting this to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!