What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Sub user account: Unable to select the form to grant view / edit access.

    Asked by blocmag on August 11, 2014 at 08:49 AM

    I updated my account to have additional users, but I can not share forms with them. Please advise, employees need to work and I can not get them access to the forms they need.

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    JotForm Support

    Answered by ashwin_d on August 11, 2014 at 10:45 AM

    Hello blocmag,

    I'm sorry for the trouble caused to you.

    Though I am unable to replicate this issue in my own account but when I checked your account, I am able to replicate the issue you are having. When "Select from my forms" check box is selected, it does not list any forms to grant access permissions.

    I am reporting this to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!