What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I fix "This Form Is Unavailable" from occurring when a form is completed?

    Asked by fafsonline on August 11, 2014 at 10:36 AM

    When a user completes our waiver and release form, instead of it sending us the result, a screen pops up and says This Form Is Unavailable. The form is enabled in Jotform, hence it appears on the website. Not sure what to do.



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    JotForm Support

    Answered by Kiran on August 11, 2014 at 12:07 PM

    I see that the form submission limit is set to 5 in preferences. Hence you are receiving this message.

    Please change this limit so that you'll continue to receive the submissions. For more information on limiting the submissions, this guide is helpful to you.

    Please get back to us if you need any further assistance. We are happy to assist you.