How do I fix "This Form Is Unavailable" from occurring when a form is completed?

  • fafsonline
    Asked on August 11, 2014 at 10:36 AM

    When a user completes our waiver and release form, instead of it sending us the result, a screen pops up and says This Form Is Unavailable. The form is enabled in Jotform, hence it appears on the website. Not sure what to do.

     

    Thanks

    Jotform Thread 414504 Screenshot
    Page URL: http://www.fafsonline.org/release-and-waiver.html
  • Kiran Support Team Lead
    Replied on August 11, 2014 at 12:07 PM

    I see that the form submission limit is set to 5 in preferences. Hence you are receiving this message.

    How do I fix This Form Is Unavailable from occurring when a form is completed? Image 1 Screenshot 20

    Please change this limit so that you'll continue to receive the submissions. For more information on limiting the submissions, this guide is helpful to you.

    Please get back to us if you need any further assistance. We are happy to assist you.