Form validation error

  • Profile Image
    Asked on August 11, 2014 at 10:51 AM

    I am using a form at


    When someone tries to submit it they get an error saying the email in invalid.


    The email is good but the form won't submit can you tell me how to correct this problem?

  • Profile Image
    Answered on August 11, 2014 at 12:02 PM


    I checked your form and the field that is in red in your screenshot, you have set to validate for an email address:

    Click on that field in the form builder and then click on the little gear to open up the options for that field.  Change the validation to "none" and the form should allow for any text to be entered in that field.

    Please let us know if you have any further questions and we will be happy to help.

    Thank you for using Jotform!