My embedded form in the website is not working

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    riahent
    Asked on August 11, 2014 at 02:55 PM

    hello I need to speck with someone about a template I am using asap the app I had at first just came off I redid a new one but now its not fitting the page thank you

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    jonathan
    Answered on August 11, 2014 at 04:10 PM

    Hi,

    I was able to see the problem on your embedded form http://www.jotform.us/form/42197546386163 on your website.

    When I tried test submitting the form, I could not move forward to the next page of the form even though I have fill-in all the necessary questions on the form.

    I was able to find out the cause of the problem.

     

    it was due to other scripts existing in your website that is conflicting with the scripts of the form.

    To fix this, please try re-embedding the form in your website using its Iframe embed code.

    Follow this user guide on how to get the Iframe embed code of the form

     http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

    After you have re-embedded the form, try test again.

    Inform us if the issue persist.

     

    Thanks.