My embedded form in the website is not working

  • riahent
    Asked on August 11, 2014 at 2:55 PM

    hello I need to speck with someone about a template I am using asap the app I had at first just came off I redid a new one but now its not fitting the page thank you

  • jonathan
    Replied on August 11, 2014 at 4:10 PM

    Hi,

    I was able to see the problem on your embedded form http://www.jotform.us/form/42197546386163 on your website.

    When I tried test submitting the form, I could not move forward to the next page of the form even though I have fill-in all the necessary questions on the form.

    My embedded form in the website is not working Image 1 Screenshot 30

    I was able to find out the cause of the problem.

    My embedded form in the website is not working Image 2 Screenshot 41

     

    it was due to other scripts existing in your website that is conflicting with the scripts of the form.

    To fix this, please try re-embedding the form in your website using its Iframe embed code.

    Follow this user guide on how to get the Iframe embed code of the form

     http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

    After you have re-embedded the form, try test again.

    Inform us if the issue persist.

     

    Thanks.