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    gmail integration has email address "wrong for gmail"

    Asked by beatylaw on August 11, 2014 at 05:49 PM

    gmail contacts are as follows <tjenkins9196@yahoo.com> but Jotform integration creates an address that must be modified before using them within the program, specifically "tjenkins9196@yahoo.com>" Can this be fixed? 

    email JotForm
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    JotForm Support

    Answered by EltonCris on August 11, 2014 at 06:16 PM

    Hi there,

    First off, thanks for using Jotform!

    I am truly sorry but I am having difficulties checking this, would you mind providing more details on how to reproduce the problem?

    Are you referring to the Google Contacts Integration? This integration does not change or modify anything, it will only send whatever data entered on the integrated fields and sent it to your Google contact. I would suggest to re-integrate your form once again, make an actual submissions with your form using that email and let us know if the issue persists. Try to consider deleting existing contacts with that email first on your Google Contacts and see if the issue reoccurs after submitting the form.

    We'll await your reply. Thanks!