- avicennaAsked on August 12, 2014 at 03:22 AM
My feedback form display not correctly.
An additional window closes the form.
How can I fix it?
Sincerely, Alexander.Page URL:
- JotForm SupportTitusNAnswered on August 12, 2014 at 09:45 AM
I tested your feedback form over Firefox, IE 11, Chrome and Safari 5.1 - I could not reproduce the error:
Do you experience the same error when you open the feedback form using a different browser? This might narrow down the issue.
I noticed there was a conflict with the light-box frame and the form height which might be causing this:
Please try re-embedding your form light-box code once again, try setting the height to 857 this time, and let us know if that helps:
Looking forward to your response.