What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form stopped working

    Asked by togaf on August 12, 2014 at 05:39 AM

    Hi we have a form that stopped working. 

    It used pre-defined fields in the URL. 



    The form now only shows the first button.

    When i do a previous page and then next page in the browser it shows up fine.


    What is going on here?




    Page URL:

  • Profile Image

    Answered by KadeJM on August 12, 2014 at 10:40 AM

    I will be right with you shortly as I am currently investigating your issue and need a bit more time. 

  • Profile Image

    Answered by KadeJM on August 12, 2014 at 10:49 AM

    Can you please try this again on your end now and let us know if you are still having this problem?

    I tried to replicate this a couple of different ways on my end, but so far it is working on my side. So perhaps it may have only been a temporary problem. It is working via the provided live link as well as a test form I used to double-check it more.

    Your Link on My End:


    Test of your Form: